At Fenaa, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application.
When using the Fanaa App, we may collect the following types of information:
Personal Information: Name, phone number, email address, user type (general user, advertiser, nursery owner).
Advertisement Data: Product details, photos, and contact information submitted by users.
Technical Information: Device type, operating system, IP address, and location data (with your permission).
User Communication: Messages exchanged through the in-app chat and interactions with listings.
We use the collected data for the following purposes:
To create and manage your account.
To display your listings and nursery data to other users.
To personalize your experience and improve app functionality.
To send notifications related to your account or interactions.
To respond to your inquiries and provide technical support.
To process commission payments when applicable.
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information in the following cases:
With trusted service providers who help us operate the app under strict confidentiality agreements.
If required by law or legal process.
To protect the rights, safety, or property of Fanaa or our users.
We apply reasonable administrative, technical, and physical measures to safeguard your data against unauthorized access, including:
Encryption of sensitive data.
User identity verification.
Regular system monitoring and security updates.
We may use cookies or similar technologies to enhance user experience and deliver personalized content. You can disable these through your device settings, but some features may not work properly.
You have the right to:
Access your personal information.
Edit or delete your account data.
Request account closure.
Opt-out of promotional notifications.
You may contact us directly through the "Contact Us" section in the app to make such requests.
We may update this Privacy Policy from time to time. Major changes will be communicated through the app or via your registered email.
If you have any questions about this Privacy Policy, feel free to contact us at:
📧 privacy@fenaa-app.com
